Legal
Refund Policy
Last updated: [Date]
This is a starting template, not legal advice. It will be adjusted to match how AR Infra Consultancy actually structures paid engagements, deposits, and bookings.
This Refund Policy applies to consultancy services booked directly with AR Infra Consultancy. This website takes no payments or bookings.
1. Consultancy Services
- Consultancy engagements booked or paid for through this Site are subject to the terms agreed in the individual service agreement or contract signed with the client.
- [Specify: Are consultancy fees refundable before work begins? Partially refundable if cancelled within X days? Non-refundable once work has commenced? Fill in your actual policy.]
2. Booking Deposits (if applicable)
[If AR Infra Consultancy collects any deposit or fee for site visits or engagements, describe the refund terms here, e.g. "Deposits are refundable if cancellation is requested at least 48 hours in advance." Remove this section if no deposits are collected.]
3. How to Request a Refund
To request a refund, contact us at ar@arinfraconsultancy.com with:
- Your name and contact details
- Date of payment and service or booking reference
- Reason for the refund request
We aim to respond to refund requests within [X business days].
4. Work Already Performed
- Site visits, inspections, and NDT already carried out at the time of a cancellation are chargeable at the agreed engagement rates, and their cost is deducted from any refund.
- Deliverables already issued (for example a structural status report) are not refundable.
5. Non-Refundable Items
[List anything explicitly non-refundable once confirmed, e.g. completed site inspections, NDT testing already carried out. Left as a placeholder until finalized.]
6. Contact
Questions about this Refund Policy can be sent to ar@arinfraconsultancy.com.